Shipping Costs Delivery Times Pre-Order/Out of stock/Extended delivery time
Basic Shipping fee is $10.00 with $2 added for any further item up to $ 20.00.
We reserve the right to get back to you in case of bulky items (box sets etc.) resulting in higher freight charges with AusPost.
We do not currently ship to Tasmania, Norfolk Islands, Christmas& Cocos Islands, the Australian Antartic Territory or New Zealand. Please contact our customer service
to see whether we can find a way to get fresh vinyl onto your turntable.
We ship using heavy duty, custom made vinyl mailers to ensure safe transportation.
Our regular run time will be 1-3 working days in metro zones and up to 14 working days in country zones. Your order will usually be shipped from our Melbourne warehouse on the same day when you pay by PayPal – that is if your order is processed before noon (CET+1h) and every item in your order is in stock. At the weekend or on local bank holidays your order will be processed on the next working day. Of course the estimated delivery times are not valid for pre-order items that will be shipped on the release date nor for items that are not in stock at the time of ordering.
You will be notified by e-mail about the progress of your order. Clicking on “my orders” in your customer account allows you to review your orders and to track your shipment so you can anticipate when your order finally arrives at its destination. Please note: the tracking service might not be available for shipments into your state.
Pre-Order/Out of stock/extended delivery time
If your order contains a pre-order item it will be shipped on the item’s release day. The item detail page specifies the release date. If the same order contains items that are in stock it will only be shipped once the items of the entire order are available, i.e. once the pre-order item is officially released. Partial shipments are possible. Please contact our customer service on firstname.lastname@example.org or use the contact form (to be found at the bottom of this page) to arrange a delivery. Please note that this will result in higher shipping costs.